Microsoft has acknowledged that its latest Windows 11, version 24H2 update is causing problems with several Ubisoft titles. Affected games include popular franchises like Assassin’s Creed Valhalla, Assassin’s Creed Origins, Assassin’s Creed Odyssey, as well as Star Wars Outlaws and Avatar: Frontiers of Pandora.
The update prevents these games from running properly, and both Microsoft and Ubisoft are working on a resolution. To address the issue, Microsoft has applied a compatibility hold on devices that have these affected games installed, ensuring they are not offered a problematic update.
Issues with Ubisoft Games on Windows 11
In a post on its support website, Microsoft confirmed that the 24H2 update for Windows 11 is causing Ubisoft games to become unresponsive. The issue occurs during various stages, such as:
- Launching the game
- Loading screens
- Active gameplay
In some cases, users have reported encountering a black screen, rendering the games unplayable.
Affected titles include:
- Assassin’s Creed Valhalla
- Assassin’s Creed Origins
- Assassin’s Creed Odyssey
- Star Wars Outlaws
- Avatar: Frontiers of Pandora
Compatibility Hold and Manual Update Warning
To mitigate the issue, Microsoft has implemented a compatibility hold on devices running these Ubisoft games. This means that such devices will not receive the 24H2 update via the Windows Update channel until the issue is resolved.
Microsoft further advises against manually upgrading to version 24H2 using the Windows 11 Installation Assistant or the Media Creation Tool. Users are encouraged to wait for an official fix to avoid game performance issues.
Temporary Fixes and Ongoing Collaboration
In the meantime, Ubisoft has released a temporary fix for Star Wars Outlaws through an update, though some users may still face performance issues despite the patch. For other affected games, no immediate fixes are available, but both companies are actively working to resolve the problem.
For users who have already installed the update and are experiencing issues, Microsoft recommends using the Task Manager to terminate the game application if it becomes unresponsive.
Windows 11 24H2 Update Rollout
The 24H2 update, the third major update for Windows 11, began rolling out in October through a phased release. While it brings various improvements and new features, this issue highlights the need for compatibility checks with third-party software, particularly gaming titles.
Microsoft is expected to release a patch soon to address the problem, ensuring a smoother experience for users with Ubisoft games installed.
This incident underscores the challenges of maintaining seamless compatibility between system updates and gaming software. To avoid disruptions, gamers are advised to delay updating to Windows 11, version 24H2, until the issue is fully resolved.
If you’ve already updated and are facing problems, keep an eye on official updates from Microsoft and Ubisoft for further fixes.
